* Drive occupancy for lease-up properties in accordance to stability schedule. * Manage the assigned area properties to insure revenue and expenses meet budget and financial goals. * Supervise the overall appearance for area properties by generating excellent curb appeal and creating a positive impression for the company and neighborhood * Increase resident satisfaction to minimize turnover to achieve greater occupancy results for assigned properties.
* Curb appeal walking interior/exterior, ensuring market ready appearance of common areas, and taking measures to prevent security concerns or property damage * Direct implementation of rent and delinquency policies for assigned site * Daily activity processes are being documented through Onesite reporting and site visits * Train employees so property activity is recorded in property management software appropriately * Property files are kept confidential and comply with Accounting internal controls and audit procedures * Monitors and assists Assistant Manager with Accounting procedures (bank deposits, FAS approvals and invoice entry and approval) * Employee meetings with area staff to review goals, improve communication and encourage team work * Assist with job duties when staff isnt present or needs additional training/ counsel * Files court documents for eviction and attends scheduled court hearings as Landlords representative * Document and communicate property incidents and notify Regional Manager and insurance carriers (when appropriate) * Month end closing and recordkeeping at the site level for management and accounting * Directs administrative and works with maintenance associates for completion of quarterly/annual unit inspections and annual recertification of residents * Gather major contract bids when necessary and present to Regional Manager * Compile and submit all IHCDA inspection report items to compliance department within 15 days of results (if applicable) * Investigate, communicate and respond to Health Department visits * Distribute feedback documents for residents to communicate their living experience * Resolve resident complaints within 24 hours of written complaint form received by staff * Process and monitor payments for past due balances that require our collection agency to pursue * Assist with any special projects requests from Regional Manager
* LIHTC experience strongly preferred * 2-5 years property management experience * Ability to build and cultivate leadership capacity in supervised staff * Enthusiasm, good attitude, trustworthiness, personal integrity and honesty * Good human relation skills demonstrating the ability to deal with Residents, Peers and Supervisors * High School Diploma or Equivalent required (college degree preferred) * Knowledge of property management software (Onesite preferred), excel and Microsoft word.